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eQuaLearn reports second quarter customer satisfaction results
August 25, 2008
eQuaLearn reports on customer satisfaction with its professional development programs:
96% of attendees rated the instructors as excellent, very good or good.
100% of attendees responded that the instructors were extremely responsive, very responsive or responsive to their needs as students.
97% of attendees found the class they attended provided all or most of the information they needed.
100% found the quality of the course materials and presentation to be excellent, very good or good.
96% believe that the course they attended was very effective or effective in helping them to acquire new skills.
The data is based on responses to post-class feedback forms from 227 eQuaLearn professional development course attendees for the period April - June 2008.
eQuaLearn is part of PRI’s Customer Solutions and Support, which aims to identify and meet customer demand in all areas of business relating to quality.
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Media Contact: Joanna Leigh joanna.leigh@pri-europe.org.uk + 44 (0) 870 350 5011
About eQuaLearn
Having been involved quality industry auditing since 1990, the Performance Review Institute (PRI) has a unique and in-depth insight into opportunities for improvement in quality industry training and personnel qualification.
With input and approval from quality industry leaders such as Alcoa, SAE International, Goodrich, Honeywell Aerospace and Rolls-Royce plc, eQuaLearn offers professional development courses in subjects such as Internal Auditing, Root Cause & Corrective Action and Introduction to Pyrometry. Visit www.eQuaLearn.com
About Performance Review Institute
Created in 1990 by SAE Inc., PRI is a not-for-profit organization. It exists to advance the interests of the mobility industries (air, land, sea & space) through development of performance standards and administration of quality assurance, accreditation, and certification programs for the benefit of industry, government, and the general public. The International Headquarters of PRI are in Pittsburgh, Pennsylvania (USA) with a Europe office in London (UK), an Asia office (China) in Beijing and an Asia office (Japan) in Aichi.
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